Announcement : 

Nau mai haere mai and welcome to Whenuapai School.


Concerns and Complaints Procedure

Concerns and Complaints

Information on our Concerns and Complaints is available on SchoolDocs  User: whenuapai    Password: airport

Concerns and Complaints Policy on SchoolDocs

We encourage open communication and ask that you contact the school promptly when issues arise. If you have a concern, please let us know before sharing negative personal views online. In all instances, you may have a support person to help you raise a concern or make a complaint.

Most concerns can be resolved informally through discussions with the people involved – see Raising Concerns. If informal discussion doesn’t resolve the issue, see Making a Formal Complaint or Serious Allegation.

For an overview of the process, see our Concerns and Complaints Process flowchart: